Yapper as a Leadsales alternative
Leadsales is a WhatsApp CRM for sales teams that sell over WhatsApp, Instagram and Facebook. Each chat is assigned to a rep and a stage in a sales pipeline, campaigns go out over the official WhatsApp Business API, and Lead Agent, its AI agent, can handle the pipeline stages you hand it on the Profesional and Avanzado plans.
Yapper starts with the assistant: it answers every conversation in your voice on WhatsApp, Instagram, Messenger and your website, moves customers through your phases and hands the conversation to your team when it needs a person. You set it up yourself in a chat and pay one published monthly plan with unlimited teammates.
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Leadsales and Yapper compared
| Topic | Leadsales | Yapper |
|---|---|---|
| Built for | Sales teams that sell over WhatsApp, Instagram and Facebook and want every chat assigned to a rep and a pipeline stage. | Service businesses that answer customers on WhatsApp, Instagram, Messenger and their website. |
| Who answers the chats | Your reps, with Lead Agent handling the pipeline stages you assign it on Profesional and Avanzado. | Your assistant answers every conversation in your voice and hands it to your team when it needs a person. |
| Pricing | Básico $97/mo, Profesional $133/mo and Avanzado $247/mo paid monthly; 10% off quarterly, 15% every six months and 20% yearly. Extra users cost extra. | $399/mo. One plan with unlimited teammates, senders and customers. |
| AI | Lead Agent on Profesional and Avanzado: free for the first 30 days, then priced by your usage. | The assistant is the product, on the one plan. |
| WhatsApp connection | Official WhatsApp Business API on Profesional and Avanzado; Básico connects without it and sends no campaigns. One WhatsApp number per account. | Official WhatsApp Business Platform, with as many numbers as you connect. |
| Channels | WhatsApp, Messenger and Instagram DMs (TikTok announced as coming soon). | WhatsApp, Instagram DMs and comments, Facebook Messenger and a website chat widget. |
| Team | 3, 4 or 5 users by plan; extra users cost extra. | Unlimited teammates, with roles and access you set. |
| WhatsApp message fees | Your plan includes a balance for WhatsApp API messages; you top it up when needed and unused balance carries over. | Charged by Meta; you add a payment method in Meta's Billing Hub. |
| Setup | Give Lead Agent your website, catalog and documents, choose which pipeline stages it handles and which your team does, and test it in a simulator. | A setup assistant builds your assistant with you in a chat, from your website, documents, a voice note or typed answers, and fills your Handbook of business facts. |
| Human handoff | Lead Agent passes the conversation to the right rep when a lead is ready or needs a person; a rep can take over in one click. | Escalates when a customer asks for a person or it cannot help: it stops replying, alerts your team and tells the customer someone will follow up. You can also take over any conversation. |
| Commitment | No contracts; pay monthly or for 3, 6 or 12 months. | Month to month; cancel from the dashboard. |
Checked . Details about Leadsales come only from its public pages:
When Leadsales is the better pick
- Your reps answer most chats and you want each one assigned, with pipeline stages, a team calendar and per-rep metrics.
- You want a WhatsApp message balance included in your plan.
- You want a lower entry price: Básico is $97/mo, and Profesional with Lead Agent is $133/mo.
- You want to see prices in Mexican pesos and book a demo with their team.
- You want campaigns and pipeline stages in one tool built for sales teams.
Switching from Leadsales to Yapper
- Build your Yapper assistant: share your website, documents, a voice note or typed answers, and paste in the answers and Leadbot menu you use in Leadsales. Text the draft from your phone before you pay.
- Activate your plan and finish the setup chat. The setup assistant fills your Handbook and your business rules with you.
- Disconnect your WhatsApp number, Instagram account and Facebook Page from Leadsales so each customer gets one answer, then connect them in Yapper under Settings, Senders. If Meta reports that the number's two-step verification PIN does not match, reset the PIN in WhatsApp Manager and connect again.
- Invite your team, with no per-user fee, and choose under Settings, Routing who is alerted when the assistant escalates. They reply from the Inbox.
Frequently asked questions
Is Yapper a WhatsApp CRM like Leadsales?
Yapper keeps every customer in a CRM table with phases, notes and columns your assistant fills in, but its focus is the assistant that answers the chats. Leadsales is built around assigning chats to reps in a pipeline, with Lead Agent on its higher plans.
Can my team still answer chats?
Yes. Your team reads and answers conversations in the Inbox, takes over any conversation from the assistant, and is alerted when the assistant escalates.
Can I keep my WhatsApp number?
Yes. You connect your own number through Meta. A number you use in the WhatsApp Business app keeps working there, and Yapper imports its contacts and chat history.
Do I need to sign a contract?
No. Yapper is one monthly plan, paid month to month, and you cancel from your dashboard.
Does Yapper reply in Spanish and Portuguese?
Yes. It replies in the language each customer writes in, and the dashboard and setup assistant work in English, Spanish and Portuguese.
Monthly plan
$399 /mo
Unlimited teammates, senders and customers.
Plus applicable tax. Checkout shows the final total for your billing address before payment.Tax included. Checkout shows the final total for your billing address before payment.
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