About Yapper

Why Yapper exists

Most small businesses live in chat now: WhatsApp, Instagram, Messenger, the widget on their site. It's where customers book, ask, complain, reschedule, and beg for one more appointment before closing. It's also where the best customers quietly disappear when nobody replies fast enough.

We built Yapper because the two existing options were both broken: hire someone to watch the phone all day (expensive, exhausting, still misses nights and weekends), or bolt on a generic chatbot that frustrates customers within three messages. Neither of those felt like the right answer for a salon owner, a clinic receptionist, or a restaurant manager who just wants the phone to stop ruining dinner.

What we do

Yapper is a customer-chat autopilot for service businesses: salons, clinics, restaurants, repair shops, tutors, gyms. It reads every incoming message on every channel you connect, replies in your voice, remembers every customer, and quietly pulls you in the moment something needs a real human. One subscription with no per-seat fees, and a setup assistant who builds your assistant with you. No credit card to sign up.

How we think about it

A good AI assistant should make your business feel more human, not less. It frees you from the repetitive stuff so you can show up for the conversations that actually matter. If a customer ever notices they're talking to a bot and feels let down, we've done our job wrong.

Who we are

Yapper is based in Alameda, California. Small team, direct access, no 17-page ticket workflows.

Contact

For support, billing, or anything else: support@yapper.chat